Prima Adjusterindo Mandiri or known as Prima Adjusters was established in 2004 as an independent loss adjusting firm. It was created to fulfill the Indonesian market’s demand for highly qualified loss adjusting services across various product lines.

Our commitment is to provide a high level of customer care using qualified and experienced adjusters, most of whom have an additional technical qualification.This enables Prima to manage a business that collectively possess a remarkable range of skills that operates throughout specific commercial sectors.

We take pride in committing our core values of integrity, expertise and professional excellence to our principals, through a well controlled practice to ensure high standards.

Prima are members of VRS Global network, which today is one of the leading independent adjuster firms in the world. VRS, headquartered in the United States, has a network of licensed partners in more than 100 countries and over 300 offices all around the world.

This partnership with VRS gives us an access to the global network in the major insurance and reinsurance underwriting centres. As a consequence we are recognized by most foreign Reinsurers and Underwriters to handle large and complex claims.



Established in 2008 Prima opened an office in Surabaya primarily to support the local market in addition to servicing Eastern Java and other Eastern Indonesia regions.

This satellite operation provides Prima with on the ground Adjusters and Surveyors who can promptly attend site investigation and liaise with local Insurers and Brokers. This facilitates a more efficient and cost effective claims handling process.

Q Tanggal Keputusan

9 Maret 2004

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  • Monday08:00 - 17:00
  • Tuesday08:00 - 17:00
  • Wednesday08:00 - 17:00
  • Thursday08:00 - 17:00
  • Friday08:00 - 17:00

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