PT Utama Nilai Sentosa was established in August 2008 and acts as the sole representative of Ellis May Chartered Loss Adjusters in Indonesia. Ellis May is a united Kingdom based loss adjusting company who has been successful in providing a high standard and responsible claims handling service internationally due to their customer focused approach combined with their high technical expertise.
Being associated to Ellis May gives a competitive edge to PT. Utama Nilai Sentosa in terms of our reporting. Since all our non-marine reports are approved and verified by Ellis May, this ensures that they meet high international standard. Ellis May also provides technical support and advice to our team of loss adjusters. Our marine reports are approved and verified by our highly experienced resident technical advisor, Mr. Alan Phelps, from The United Kingdom.
Our qualified and experienced loss adjusters are form various academic backgrounds and have extensive experience in handling marine and non-marine claims. We provide accurate and impartial technical advice in our reports.
We are experienced in handling, large & complex claims
To date, we have provided our service to the majority of the insurance companies in Indonesia which includes international insurance companies, local company and government owned insurance companies.
Utama Nilai Sentosa has developed close relationship with leading service providers in specialist fields such as fire forensics, technical forensics and law firms. This allows us to deliver accurate reports efficiently.
We constantly adapt to our clients’ changing needs in today’s competitive environment by providing innovative and creative solutions with speed and accuracy at competitive prices.
Our commitment to transparency and integrity will ensure that we are the most reliable partner for all our clients.
To consistently provide the Indonesian insurance industry with an international standard of service and become the premiere loss adjusting company in Indonesia
- To consistently provide prompt response and accurate reporting to support our client’s high standards of claim handling service
- To provide fair and impartial recommendation of claim settlement in a timely manner
- To establish and maintain good relationship with clients
- To maintain and develop human resources by focusing on staff training and development
- To conduct ourselves professionally and with integrity to secure the trust of our clients